Shipping via DHL is available for fast shipping to all countries of the world at premium prices

The possibility of shipping via DHL was provided in Medina Dates store to increase the speed of shipping and delivery, and it was launched by the German “DHL Express” company in more than 220 countries around the world.
The company was established in 1969 in Germany, and it was working in the delivery of documents, but it expanded its activity after that.
In Munawwarah Dates, we provide all management consultancy and customer assistance with regard to shipping companies and the way to deal with them and other matters.

Obligations of the City Dates Store
• The store is entitled to act in cases where the customer does not respond to the correspondence received from him, provided that these cases need to be urgently requested by the buyer.
• Delays in processing cases are subject to damage to the shop, and the customer bears full responsibility in doing so.
• The customer must follow up his application and e-mail constantly to respond to the correspondence of the shop dates.
• The shop is entitled to change the status of the order to "completed" after 60 days of shipment, if the shipment can not be traced or if the customer does not receive the shipment from the carrier for any reason.
• The store does not bear the incident delay of the international shipping companies such as shipping via DHL, and the buyer should follow the shipment by the tracking number.
• The store does not bear the error of writing the shipping address or the consequential error of the shipping company.
• The shop of dates does not bear the error of the buyer's estimate of the commodity to be purchased, and as long as the item arrived as shown, the store has nothing to do otherwise.
• Once the carrier is received, the Timur Al-Munawwarah shop assumes responsibility because the buyer is the one who chose the shipping company.

Customer Obligations
• The customer has the right to cancel the application before the order status has been "shipped" without any reason, and the site is notified of the cancellation of the application.
• The customer can claim the consignment number of the selected company to the address specified in the application.
• All correspondence about purchase and payment are made through Munwra Dates Store.
• The customer has no right to request a change to his application without the approval of the shop.