Payment , Cancelation and Refund Policy

  • Minimum order amount is 100 Saudi Riyals.

 

Available Payment Methods:

  •  Credit card  (Visa, Mastercard, American Express, Mada)
  • PayPal
  • Bank transfer (Al Rajhi, Al Ahli, Alinma)
  • Western Union
  • Mada
  • Apple Pay
  • STCPAY
  •  

 

Order Fulfillment Time After Payment:

  • It takes us between 1 and 2 business days to fulfill and ship the order to the customer.
  • This period begins after the full amount has been received in our bank account.
  • (Excluding weekends and Saudi public holidays).
  •  

Return , Cancelation , Refund Policy:

  • Customers have the right to cancel their order before the shipment is handed over to the shipping company.
  • We do not accept returns of products after the order has been shipped, unless there is a quality issue.
  • The order will be canceled if the product is unavailable or cannot be shipped.
  • The customer will be refunded using the same payment method used to make the purchase with 2 workdays
  • The amount appears on the credit card within 3-7 days... and the bank transfer and PayPal at the same time.
  • If the order is canceled after it has been processed, only the product price will be refunded, and the shipping cost will be deducted.
  • If the order is canceled after the shipment has been executed, the shipping cost will be deducted from the refund amount.
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